• Clients should remain in their vehicle or in the parking lot with respect to social distancing and contact our service number at (480)-345-9846 to let us know that you have arrived. After we have received your call a technician will come to your vehicle to present an initial estimate for the exam & to pick up your pet and check them in. Please keep your phone on as our technician/doctor may be giving you a call periodically to discuss treatments or diagnostics during the exam. Upon completion of the exam our technician will go over discharge instructions, return your pet to you, and process payments.

• If you are picking up food or medication, please give us a call to our service number (480)-345-9846 to let us know you have arrived and remain in your vehicle. A technician will be out shortly to provide the best service for you.

• If you are not feeling well during these troubling times, please reach out to family & friends to transport pet to our hospital on your behalf. 

• If preferable, we can process all payment over the phone.
  

Our Staff is dedicated to coordinating your visit from outside the hospital & working with you to make sure that your pet gets the same level of love & care that we strive to provide for all our patients.

Thank you for your understanding.